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Business review on The Franklin Report
If the words "cannot connect to wireless network" fill you with anxiety, call Mike Beeferman. A longtime tinkerer who grew up with a Commodore 64 on his bedside table, Beeferman worked as a technology trainer for Pfizer before striking out on his own in the early aughts. Since then, he's been patiently helping New Yorkers deal with spinning pinwheels and relentless software updates. A generalist who can help with both PCs and Macs, Beeferman is known for his patient, calm demeanor and his ability to translate knotty computer problems into plain English. Not a repairman or an emergency technician who will dash out in the middle of the night to crack open your laptop, he's best understood as a smart, helpful hand to hold for basic-to-intermediate level tasks. Beeferman will meet clients in Manhattan and Brooklyn (and in some cases will work remotely) for a reasonable hourly fee, though appointments should be booked a day or two in advance. In addition to consulting, training, data backup solutions and preventative maintenance on laptops and desktops, Beeferman can help with smartphones and tablets as well. His blend of technical know-how, down-to-earth approach and reliability has earned him praise from homeowners and small businesses alike.
If the words "cannot connect to wireless network" fill you with anxiety, call Mike Beeferman. A longtime tinkerer who grew up with a Commodore 64 on his bedside table, Beeferman worked as a technology trainer for Pfizer before striking out on his own in the early aughts. Since then, he's been patiently helping New Yorkers deal with spinning pinwheels and relentless software updates. A generalist who can help with both PCs and Macs, Beeferman is known for his patient, calm demeanor and his ability to translate knotty computer problems into plain English. Not a repairman or an emergency technician who will dash out in the middle of the night to crack open your laptop, he's best understood as a smart, helpful hand to hold for basic-to-intermediate level tasks. Beeferman will meet clients in Manhattan and Brooklyn (and in some cases will work remotely) for a reasonable hourly fee, though appointments should be booked a day or two in advance. In addition to consulting, training, data backup solutions and preventative maintenance on laptops and desktops, Beeferman can help with smartphones and tablets as well. His blend of technical know-how, down-to-earth approach and reliability has earned him praise from homeowners and small businesses alike.
Gail Banchik
The Arisa Group
Mike is my security blanket and makes my life so easy. He has been my electronics guy for several years and is always responsive when I need him and can solve any problem (electronics that is) that I have ever had, including toxic computer circumstances that threatened my business. He also designed my website and he is quite creative. He is flexible about timing and charges fairly. I consider him a friend as well as a support.
Link to review on Yelp
The Arisa Group
Mike is my security blanket and makes my life so easy. He has been my electronics guy for several years and is always responsive when I need him and can solve any problem (electronics that is) that I have ever had, including toxic computer circumstances that threatened my business. He also designed my website and he is quite creative. He is flexible about timing and charges fairly. I consider him a friend as well as a support.
Link to review on Yelp
Cheryl Sternberg
I have now called upon Mike twice, both times to solve mysteries and make things work properly after cable and other unskilled installers had messed them up. Wish I had dealt with him to set things up at the start. Computers, routers, wireless extenders, DVD players, TVs, you name it, he can diagnose and fix the issue. Getting multiple pieces of hardware in a network to communicate is no easy trick, and Mike has a deep understanding of how to make that happen. Plus, he is totally professional and great to talk to about how to use and enjoy what you have once it's all working properly!
I recommend him wholeheartedly.
Link to review on Yelp
I have now called upon Mike twice, both times to solve mysteries and make things work properly after cable and other unskilled installers had messed them up. Wish I had dealt with him to set things up at the start. Computers, routers, wireless extenders, DVD players, TVs, you name it, he can diagnose and fix the issue. Getting multiple pieces of hardware in a network to communicate is no easy trick, and Mike has a deep understanding of how to make that happen. Plus, he is totally professional and great to talk to about how to use and enjoy what you have once it's all working properly!
I recommend him wholeheartedly.
Link to review on Yelp
Barbara Michaels
Mike was a great help. Nearly a year ago he fixed my wireless connection resolving a problem that had baffled another tech guy. He also improved the performance of my laptop in other ways. Things have been working smoothly since then. Mike is easy to deal with, arrives on time, and his charges are fair. I recommended him to a friend who was also pleased with his expertise.
Link to review on Yelp
Mike was a great help. Nearly a year ago he fixed my wireless connection resolving a problem that had baffled another tech guy. He also improved the performance of my laptop in other ways. Things have been working smoothly since then. Mike is easy to deal with, arrives on time, and his charges are fair. I recommended him to a friend who was also pleased with his expertise.
Link to review on Yelp
Andrew R. Cooper
President
Residence Resource LTD.
I am a sole proprietor, running a small but pretty successful real estate brokerage, which is very dependant upon our internet marketing and presence. When we had a computer-crash emergency last summer, I called Mike, who was able to help me at my office the next day, and who got us back on our feet quickly. After addressing our immediate problems, Mike was able to take a global look at how we were operating, and make recommendations for and set us up with more efficient and appropriate hardware and software than we had been using. He has been very available for follow up issues, and has been instrumental in what has became a much smoother and hassle free operation. I'm comforted to know Mike is available should we need him, and don't hesitate to recommend his services.
President
Residence Resource LTD.
I am a sole proprietor, running a small but pretty successful real estate brokerage, which is very dependant upon our internet marketing and presence. When we had a computer-crash emergency last summer, I called Mike, who was able to help me at my office the next day, and who got us back on our feet quickly. After addressing our immediate problems, Mike was able to take a global look at how we were operating, and make recommendations for and set us up with more efficient and appropriate hardware and software than we had been using. He has been very available for follow up issues, and has been instrumental in what has became a much smoother and hassle free operation. I'm comforted to know Mike is available should we need him, and don't hesitate to recommend his services.
Mary Ann Allison
The Allison Group
Mike Beeferman has been very helpful to our small business for more than four years. He's very competent and works both quickly and effectively. In addition, he's introduced us to low cost services and software that have been very useful.
Link to review on Yelp
The Allison Group
Mike Beeferman has been very helpful to our small business for more than four years. He's very competent and works both quickly and effectively. In addition, he's introduced us to low cost services and software that have been very useful.
Link to review on Yelp
Tiffany Bauman
Tiffany Bauman Real Estate
Mike is great. He is reliable, friendly and can show you how to get the best out of your computer. I have had Mike come to my house twice - - once to set up a new computer and once to help with a bunch of different issues including backing up my computer, printer issues and just making my sluggish computer work a little faster. I don't hesitate to recommend him.
Link to review on Yelp
Tiffany Bauman Real Estate
Mike is great. He is reliable, friendly and can show you how to get the best out of your computer. I have had Mike come to my house twice - - once to set up a new computer and once to help with a bunch of different issues including backing up my computer, printer issues and just making my sluggish computer work a little faster. I don't hesitate to recommend him.
Link to review on Yelp
Jean Swagert
We've called on Mike on 3 occasions for 3 separate issues -- sometimes you don't know what you don't know and therefore not sure what to ask -- Mike immediately got to the heart of the issues, clarified our questions before clarifying the answers. Also, he's honest and transparent -- he has let us know when he thought something was not worth pursuing (even if that meant less work for him!) and is willing to share his opinions on products, what works and what doesn't work. This is an invaluable part of being independent. Mike is very knowledgeable and responsive and I highly recommend him!
We've called on Mike on 3 occasions for 3 separate issues -- sometimes you don't know what you don't know and therefore not sure what to ask -- Mike immediately got to the heart of the issues, clarified our questions before clarifying the answers. Also, he's honest and transparent -- he has let us know when he thought something was not worth pursuing (even if that meant less work for him!) and is willing to share his opinions on products, what works and what doesn't work. This is an invaluable part of being independent. Mike is very knowledgeable and responsive and I highly recommend him!
Jana Weinstein
Independent copy editor and writing consultant
Mike is a whole IT department in one when you need it. He is almost always available within a day to come to your apartment and has the breadth of knowledge to fix most problems on the day he comes over. He also does email consultations. For a freelancer or anyone who does not work in an office with technicians, he is a necessary resource.
Link to review on Yelp
Independent copy editor and writing consultant
Mike is a whole IT department in one when you need it. He is almost always available within a day to come to your apartment and has the breadth of knowledge to fix most problems on the day he comes over. He also does email consultations. For a freelancer or anyone who does not work in an office with technicians, he is a necessary resource.
Link to review on Yelp
Noelle A. Shoemate
Mike, is an IT guy wiz! I highly recommend his services to everyone. Why? He is friendly, on time, fair prices, and above all he is very skilled at fixing, improving, and enhancing one's IT needs. You won't be disappointed!
Mike, is an IT guy wiz! I highly recommend his services to everyone. Why? He is friendly, on time, fair prices, and above all he is very skilled at fixing, improving, and enhancing one's IT needs. You won't be disappointed!
Irene Gingold
President
Shady Tree Press
As a publisher, I have spent many professional sessions with Mr. Beeferman and I know him to be absolutely first rate, thorough and trustworthy. My business continues to rely on his expertise. He keeps our computer programs up to date and is an exceptional teacher.
President
Shady Tree Press
As a publisher, I have spent many professional sessions with Mr. Beeferman and I know him to be absolutely first rate, thorough and trustworthy. My business continues to rely on his expertise. He keeps our computer programs up to date and is an exceptional teacher.
Elisabeth Albert
MIke rocks! He came to our apartmentt when he said he would, made all my devices (computer, blackberry, printer, iPod) work and talk to each other and to me - explained in my language (not computer savvy at all!) how and why what was what. Friendly, affordable, just a really great guy.
Link to review on Yelp
MIke rocks! He came to our apartmentt when he said he would, made all my devices (computer, blackberry, printer, iPod) work and talk to each other and to me - explained in my language (not computer savvy at all!) how and why what was what. Friendly, affordable, just a really great guy.
Link to review on Yelp
Robert Kaufman
I have known and worked with Mike since 2002. He is a person of high integrity with a large breath of IT knowledge. If Mike does not know something will go out of his way to research and find a solution. He works hard to understand ones issues and create a direction to solve the problem.
I have known and worked with Mike since 2002. He is a person of high integrity with a large breath of IT knowledge. If Mike does not know something will go out of his way to research and find a solution. He works hard to understand ones issues and create a direction to solve the problem.
Joan & Barry Shalov
We were in a dither during our move. In walked Mike asking how he could help. In addition to getting all our equipment running, he ran errands, assisted other technicians working with us and virtually turned a near disaster into a productive experience. We highly recommend using Mike to turn around your technical problems.
We were in a dither during our move. In walked Mike asking how he could help. In addition to getting all our equipment running, he ran errands, assisted other technicians working with us and virtually turned a near disaster into a productive experience. We highly recommend using Mike to turn around your technical problems.
Howard Feldman
Mike is not only one of the best computer guys I know, he is also extremely personable and understands the needs and challenges of small businesses and home users. I highly recommend him.
Mike is not only one of the best computer guys I know, he is also extremely personable and understands the needs and challenges of small businesses and home users. I highly recommend him.
Andrew Clateman
Mike is a great find! As others have mentioned, he's professional and punctual. He understood what I needed to get on top of backup of my Macbook and iPhone and management of my photos and files. He trouble shot other issues that came up along the way. He gave me the tools I needed to take things from here, though I'm sure I'll be calling him to with help with moving into the 21st century with my audio/video.
Mike is a great find! As others have mentioned, he's professional and punctual. He understood what I needed to get on top of backup of my Macbook and iPhone and management of my photos and files. He trouble shot other issues that came up along the way. He gave me the tools I needed to take things from here, though I'm sure I'll be calling him to with help with moving into the 21st century with my audio/video.
Katy Sadler
I would highly recommend Mike. He was very professional, punctual, extremely knowledgable and was able to explain things in a way I could understand. He was also patient with me. He came to help me learn how use Apple TV, record programs and know which remote to use! I will definitely be calling him again.
I would highly recommend Mike. He was very professional, punctual, extremely knowledgable and was able to explain things in a way I could understand. He was also patient with me. He came to help me learn how use Apple TV, record programs and know which remote to use! I will definitely be calling him again.
Dina Gittings
I wouldn't hesitate to recommend Mike and certainly plan to use his services in the future. I contacted him after reading great reviews and now I know the Yelpers were right about him - Mike was very professional, pleasant and offered tons of expertise. I asked for an appointment by email and he immediately responded. He showed up on time and had to identify the problems I was having with my laptop. He found an out of the box solution and I really respect him for an unorthodox approach and the fact that he doesn't claim to know everything. I will definitely recommend Mike to my friends.
I wouldn't hesitate to recommend Mike and certainly plan to use his services in the future. I contacted him after reading great reviews and now I know the Yelpers were right about him - Mike was very professional, pleasant and offered tons of expertise. I asked for an appointment by email and he immediately responded. He showed up on time and had to identify the problems I was having with my laptop. He found an out of the box solution and I really respect him for an unorthodox approach and the fact that he doesn't claim to know everything. I will definitely recommend Mike to my friends.
Dana Finesilver
Mike was an amazing help to me. He was able to get my tech issues sorted out in less than two hours....issues that I would have never been able to sort out myself. He first advised me on what computer would be best for my needs and then guided me through the transfer process. At the same time, he had me throw out all the things that had stumped in the past. He is so lovely to work with and I would absolutely recommend him to anyone needing tech help.
Mike was an amazing help to me. He was able to get my tech issues sorted out in less than two hours....issues that I would have never been able to sort out myself. He first advised me on what computer would be best for my needs and then guided me through the transfer process. At the same time, he had me throw out all the things that had stumped in the past. He is so lovely to work with and I would absolutely recommend him to anyone needing tech help.
Brownie Johnson
In 2 hours Mike took care of a wireless system that would have taken me a week to complete. Aside from being a genuinely nice person, he's great at this and very competitively priced. He also advised me what to buy (as well as what not to buy) and that made it even more economical. I definitely recommend him.
In 2 hours Mike took care of a wireless system that would have taken me a week to complete. Aside from being a genuinely nice person, he's great at this and very competitively priced. He also advised me what to buy (as well as what not to buy) and that made it even more economical. I definitely recommend him.
Jill Schiefelbein
I didn't actually work with Mike in person, but had an email exchange. I wrote him a quick question about a problem I was having. He responded within minutes and, even though he wasn't able to help me, sent a second response giving suggestions. I respect any business person who will help another even when they know they won't make a dime. That's respect. And that's someone I will refer to and give my business to if I ever need his services. Thanks, Mike.
I didn't actually work with Mike in person, but had an email exchange. I wrote him a quick question about a problem I was having. He responded within minutes and, even though he wasn't able to help me, sent a second response giving suggestions. I respect any business person who will help another even when they know they won't make a dime. That's respect. And that's someone I will refer to and give my business to if I ever need his services. Thanks, Mike.
Laurel Woods
So great to find someone that can tackle my home theatre unit besides the flakes at Best Buy! Mike was great, thorough, explained everything and I felt super confident with my setup after he left!!
So great to find someone that can tackle my home theatre unit besides the flakes at Best Buy! Mike was great, thorough, explained everything and I felt super confident with my setup after he left!!
